About cookies
We use cookies to improve your experience of our website. Cookies are small text files that are stored on your device when you visit a website. They are anonymous and cannot be linked to you as an individual.
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Cookies required for the website to function
Our technical cookies are necessary for the website to work properly. For example, they help distribute traffic across servers and ensure pages load quickly. These cookies cannot be turned off.
Load balancing and security cookies
Load balancing
- ARRAffinity
- ARRAffinitySameSite
These cookies distribute traffic across different servers to optimise response times. They are stored until you close your browser.
Security
- AspNetCore.Antiforgery.#
This cookie helps protect against CSRF attacks, which can trick a signed-in user into performing actions without their knowledge, such as changing settings on a device. The cookie is stored until you close your browser.
Cookies for consent management and browser settings
Consent
- cookieConsent
Stores information about which cookies you have agreed to allow on your device. The cookie is stored for one year.
Browser settings
- EPiStateMarker
Helps the website recognise which browser you are using when you return to the site. The cookie is stored until you close your browser.
Cookies for an enhanced experience
We also use cookies to enable features such as video playback and to provide an optimised website experience. To use these features, you need to allow all cookies.
Cookies for video playback
Mediaflow video player
- cache-sprite-plyr
Enables the cache function used by the video player. Caching is a technology that helps improve response times between you and the website. The cookie is stored permanently or until you delete it manually.
Qbrick video player
- analytics-Farm
Collects statistics on how the video player is used on the website. The information is used for internal analysis. The cookie is stored until you close your browser.
- Qbrick.Analytics.Player.VisitorId
Recognises users who return to watch videos. The information is used for internal analysis of video playback. The cookie is stored for 30 days.
Analytics cookies
We use the analytics tools Siteimprove and Microsoft Application Insights to understand how visitors use the website. These tools also enable us to collect your feedback through the feedback box at the bottom of each page. All statistics and feedback are anonymous. To enable these features, you need to allow all cookies.
Cookies for analytics and feedback
Visitor behaviour and visit duration
- nmstat
Records statistics about how users interact with the website, such as which pages they visit and how long they stay on them. The cookie is stored for 400 days.
- ai_session
Makes it possible to analyse how the website performs during an individual visit, helping us identify and troubleshoot temporary issues or disruptions. The cookie is stored for 30 minutes.
- ai_user
Helps analyse user behaviour over a longer period and identify patterns that may affect website performance. The cookie is stored for one year.
- image.aspx
surveyview.aspx
Record statistics about how users interact with the website, such as which pages they visit and how long they stay on them.
Navigation and behaviour
- heat.aspx
Collects data about user navigation and behaviour on the website. The information is used to create statistical reports and heat maps. The cookie is stored until you close your browser.